Refund policy

At Grounded Coffee Co., we're committed to delivering exceptional coffee and supporting our mission with every sale. Because of the nature of our products and our commitment to directing proceeds to charitable organizations, all sales are final.

No Returns or Refunds

We do not accept returns or offer refunds on any purchases. Please review your order carefully before completing checkout.

Quality Guarantee

While we cannot process returns or refunds, we stand behind the quality of our coffee. If you receive a damaged product or have concerns about your order, please contact us using our form within 7 days of delivery. We'll work with you to address any issues on a case by case basis.

Questions Before You Order?

We want you to feel confident in your purchase. If you have questions about our products, shipping, or anything else, reach out to us before placing your order. We're here to help.

Thank you for understanding and for supporting our mission to make a difference with every cup.